GET BACK ON TRACK.
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FAQ
TheTrack is an exclusively locals only gym.
Membership slots at TheTrack are capped due to capacity.
There are limited slots available but certain conditions will apply before one is permitted to register as a member.
Please email hello@thetrackgym.com.au for more information
Yes! Members may purchase a guest entry at $15/entry for each guest.
This is available for purchase on our website.
Members are fully responsible and liable for their guest’s actions and the guest will be required to enter and exit theTrack with the accompanying member.
Members are also required to inform us when a guest pass has been purchased.
This can be via email or text.
No matter the excuse – If a member were to sneak someone into theTrack without purchasing the guest pass, the fine of $100 is applied to his/her next debit without any notification.
No!
All members are required to tap in at the entrance. TheTrack gym has a door monitoring system to prevent any unauthorized entry by tailgaters. Once detected by the system, our CCTV will identify and be in contact with the member that allowed the tailgater in.
As only members of TheTrack are permitted access, it is an offence to trespass into TheTrack without a guest pass or prior appointment.
Photos of trespassers will be named and shamed at our entrance.
Yes!
The replacement membership fob will cost $30 and can be purchased at TheTrack office via appointments only.
Yes!
We have personal trainers at TheTrack to cater to your training requirements. You can book our PTs by emailing us at hello@thetrackgym.com.au.
Group classes are no longer available.
Yes!
At TheTrack, we have a suspension policy for members who wish to put their membership on hold. Members may suspend their memberships twice a year up to an accumulated maximum of 60 days.
If you are no longer in a contract, there is a fully paid 28 days notice period required for the membership cancellation.
This 28 days notice period required will start from the next debit and not from the time of notification.
Yes most definitely!
During your membership orientation, you will be shown the rules board which all members have to abide by.
The rules include basic gym etiquette like appropriate clothing and footwear at all times, re-racking weight plates after use, etc.
Members who fail to abide by the rules will be frowned upon, warned and could have their memberships terminated.
Yes! We have lockers available at the gym. They are also free of charge. If the lockers are fully occupied, we do have cubby holes for storage.
Whichever storage facility is used, members will still have to be responsible for their own personal belongings.
TheTrack will not be responsible or liable for any lost property.
Yes! We are able to share equipment, as long as it is sanitized between uses.
Members are required to wipe down all equipment after use.
Due to hygiene restrictions, there are no water fountains available.
There is a chilled water dispenser available and members can use the tap to fill up their drink bottles.
While there are no more mandates or restrictions imposed due to Covid-19, please refrain from entering The Track if you are feeling unwell or displaying flu-like symptoms.
Stay home, stay safe and get tested for Covid-19.
Face masks are no longer a mandate however you are still allowed to wear one if you are feeling uncomfortable being around crowds.
No!
TheTrack is strictly in line with WA mandates when it comes to covid restrictions.
As of now, there is no longer a vaccine mandate requirement to enter gyms.
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