GET BACK ON TRACK.
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FAQ
Yes! Members may purchase a guest entry at $15/entry for each guest.
This is available for purchase on our website.
Members are fully responsible and liable for their guest’s actions and the guest will be required to enter and exit theTrack with the accompanying member.
Members are also required to inform us when a guest pass has been purchased.
This can be via email or text.
No matter the excuse – If a member were to sneak someone into theTrack without purchasing the guest pass, the fine of $50 is applied to his/her next debit without any notification.
No!
All members are required to tap in at the entrance. theTrack gym has a door monitoring system to prevent any unauthorized entry by tailgaters. Once detected by the system, our CCTV will identify and be in contact with the member that allowed the tailgater in.
Yes! The replacement membership fob will cost $30 and can be purchased at TheTrack office via appointments only.
No!
Unfortunately, our 3 day trial pass is only for people who have the intention of joining theTrack but is currently unsure of theTrack’s culture and training environment.
This pass would allow the potential member to be familiar with theTrack experience before signing up as a member.
If you are only here on a short-term visit, please do not book in an appointment for a 3 day trial pass. It will not be entertained.
Yes! We have personal trainers at theTrack to cater to your training requirements. You can book our PTs by emailing us at hello@thetrackgym.com.au.
Group classes are not available at this facility.
Group fitness classes are only held at theTrack X.
Yes! At theTrack, we have a suspension policy for members who wish to put their membership on hold. This is for a maximum of 60 days ( and no more than two suspensions) in a calendar year.
Yes most definitely!
During your membership or trial orientation, you would have been shown the rules board which all members should abide by.
The rules include basic gym etiquette like appropriate clothing and footwear at all times, re-racking weight plates after use, etc.
Members (full-time or on trial) who fail to abide by the rules will be frowned upon.
Yes! We have keyed lockers available at the gym. They are also free of charge. If the lockers are fully occupied, we also have cubby holes for storage.
Whichever storage facility is used, members will still have to be responsible for their own personal belongings.
Yes! We are able to share equipment, as long as it is sanitized between uses.
Members are required to wipe down all equipment after use.
Due to Covid-19 regulations, our water fountain will be removed for use until further notice. The water fountain tap however will be kept on. Members can use the tap to fill up their drink bottles.
While there are no more mandates or restrictions imposed due to Covid-19, please refrain from entering The Track if you are feeling unwell or displaying flu-like symptoms.
Stay home, stay safe and get tested for Covid-19.
Face masks are no longer a mandate however you are still allowed to wear one if you are feeling uncomfortable being around crowds.
No!
TheTrack is strictly in line with WA mandates when it comes to covid restrictions.
As of now, there is no longer a vaccine mandate requirement to enter gyms.
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